Southington Highway Department

Mailbox Replacement Policy:
It shall be the policy of the Southington Department of Public Works that if any mailbox or post is damaged as the result of snow being discharged from snow removal equipment, the responsibility for making repairs shall be borne by the property owner.

When a mailbox and/or post is damaged by direct contact from our snow removal equipment, the following will occur:

1. Call the Highway Department at (860) 276-9430 to report the damage.
2. A Highway Department employee will come to the home to inspect the mailbox/post to determine the cause of damage.
3. The inspector will determine who is at fault (improper installation of mailbox, or plow operator error).
4. A form will be left at the home instructing the resident of the outcome and what further steps need to be taken.

The following guidelines for proper mailbox & post installation will help to prevent damage during snow removal operations:

1. The front of the mailbox must be 12 inches minimum, 18 inches maximum from curb line or edge of roadway.
2. The bottom of the mailbox must be 40 to 44 inches above roadway elevation.
3. The post should be constructed of pressure-treated wood, 4 inch by 4 inch minimum post size.
4. #8 minimum size screws that are weather-resistant should be used during assembly of mailbox and post.  Do not use nails.